top of page

Privacy Policy

1. Introduction

Welcome to canadianhousemyoko.com ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our online accommodation booking platform.

​

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you use our services:

  • Full name

  • Email address

  • Phone number

  • Billing and payment details

  • Government-issued identification (where required by accommodation providers)

  • Booking details (dates, preferences, number of guests)

2.2 Non-Personal Information

We may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the site

  • Cookies and tracking technologies

 

3. How We Use Your Information

We use your information to:

  • Process and manage accommodation bookings

  • Communicate with you regarding reservations and support

  • Provide customer service

  • Improve our website and services

  • Send marketing communications (if you opt-in)

  • Comply with legal obligations

 

4. Sharing of Information

We may share your information with:

  • Accommodation providers (hotels, hosts, property managers)

  • Payment processors and financial institutions

  • Third-party service providers (IT, analytics, customer support)

  • Government authorities where required by law

We do not sell your personal information.

 

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience

  • Remember your preferences

  • Analyze website traffic
    You can manage cookie preferences through your browser settings.

 

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security.

 

7. Data Retention

We retain your personal information only as long as necessary for:

  • Booking and service purposes

  • Legal, accounting, or reporting requirements

 

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent for marketing communications

To exercise your rights, contact us at [Insert Contact Email].

 

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

 

10. International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place.

 

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

 

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Note: This template is provided for general informational purposes only and may need to be adapted to comply with applicable laws such as the Australian Privacy Act 1988 (Cth) or GDPR if operating internationally. Consider seeking legal advice.

bottom of page